Privacy Policy

Last updated: January 2024

This privacy policy explains how reed-space collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection legislation.

Information We Collect

We may collect the following types of personal information:

• Name and contact details including email address
• Information about your professional background and training needs
• Communications you send to us
• Technical information about your visits to our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services
• To process bookings and deliver training programmes
• To improve our website and services
• To send relevant communications if you have consented to receive them

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, which you can withdraw at any time
• The performance of a contract with you
• Our legitimate business interests
• Compliance with legal obligations

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for two years unless you become a client, in which case records are kept for the duration of our relationship plus seven years.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to personnel who require it for legitimate business purposes.

Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

Third-Party Sharing

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. We may share data with service providers who assist in operating our website and business, subject to confidentiality agreements.

International Transfers

Your information is primarily processed within the United Kingdom and European Economic Area. Any transfers outside these regions comply with applicable data protection requirements.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at [email protected] or write to us at 27 Broadcast Lane, London W1T 3NL.